TVXQ fans submitted a civil appeal to the Ministry of Culture, Sports and Tourism stating that SM Entertainment began selling tickets for TVXQ’s Shenzhen concert before receiving permission from the Chinese government. To this, SM explained that, “We asked the concert planning agency in charge of TVXQ’s Asia Tour, and they said all legal permission and procedures pertaining to ticket sales for the Shenzhen concert had no problems whatsoever.” However, fans are stating that SM’s statement is a lie.
Recently in an interview with a journalist, SM stated, “The ‘Nanjing Asia Pacific Correspondence of Culture Exchange Corporation’ was informed by the People’s Republic of China’s Ministry of Culture that ‘Permission is granted for TVXQ’s Guangdong (Shenzhen) concert’ on the 21st of October. The Chinese agency also received the ‘Ratification by the Ministry of Culture of Korean TVXQ’s Concert in Guangdong (Shenzhen)  Number 2146.”
Therefore, SM stated that ticket sales began on October 21st, when Dream Maker was given permission to do so.
▲TVXQ Shenzhen concert ticket sales authorization transfer certification The authorization certification stated that the rights to sell tickets were transferred from the ‘Nanjing Asia Pacific Correspondence of Culture Exchange Corporation’, who is the Chinese company in charge of the concert, to the general agent for tickets, ‘Piao’. ⓒDNBN
However, fans stated that, “‘Nanjing Asia Pacific Correspondence of Culture Exchange Corporation’ gave the authorization to sell tickets to ‘Piao’ on September 30th,” and “Ticket sales actually began before this date,” and presented evidence. The actual date of the transfer of the authorization of ticket sales did indeed begin on September 30th.
Fans stated, “‘Piao’ believed that by being given the authorization to sell tickets, permission for the concert had already been given. Therefore, they did their job and began selling tickets. However, September 30th is quite far away from October 21st. Therefore, SM Entertainment blatantly disregarded China’s procedures for such an event.”
Fans also stated, “For the Chinese companies, as they work with concerts in China, they are allowed to draw up contracts regarding sponsors regardless of whether or not permission has been given. However, if the Chinese company, SM and Dream Maker are planning to hand over the authorization of ticket sales, they should have waited until after permission was give before doing so.”
To collect evidence that ticket sales began before permission was granted by the Chinese government, fans presented receipts and lists of order confirmation of fans who had bought tickets for the concert.
▲Shenzhen Concert Ticket Sales Confirmation List A confirmation list of a ticket buyer in China. The date on the receipt states October 5th. However, SM stated that ticket sales began on October 21st. ⓒDNBN
According to this evidence, the payment bank account and money transfer receipt are both listed under the date October 11th. Other ticket confirmation lists are even dated as October 5th. This proves that ticket sales were occurring before permission from the Chinese government was given.
Fans stressed that, “If this isn’t a violation of ticket sales, then what is?” and “This proves that ticket sales began even though permission wasn’t give by the Chinese government.”
Fans also said, “The Shenzhen concert is a concert directly linked with SM,” and “No explanation can let SM escape from their responsibility for going ahead with a concert regardless of the fact that the government had not granted permission yet.”
On the 16th, regarding TVXQ fans’ civil appeal titled ‘SM Entertainment’s Disregard for the Chinese Administrative Procedures may obstruct Culture Exchanges between Korea and China’, the Ministry of Culture, Sports and Tourism stated, “In the case of China, a license system is used for foreign concerts,” and “As you have stated, the actions of disregarding a country’s appropriate procedures may have a negative effect on the growth of the Hallyu Wave, the image of the Korean music market and the nation as a whole, as well as the cultural exchange between the two nations.”
The Ministry of Culture, Sports and Tourism also stated, “We will call a representative of SM forth to clarify and set regulations so that such an event will not occur again.”
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